How can we help you today?
For general questions regarding your orders, delivery timelines across Makurdi, or vendor inquiries, feel free to contact us below.
WhatsApp Support (08182936989)Returns & Refund Policy
At ROYALS, customer satisfaction is our highest priority. If you receive an order that is damaged, incorrect, or missing items, you are entitled to a full refund or replacement.
- Fresh Food & Restaurant Meals: Must be reported within 1 hour of delivery with photo evidence.
- Groceries & Packaged Items: Eligible for return within 24 hours if unopened and sealed.
- Pharmacy & Medications: Due to health and safety regulations, unsealed medications cannot be returned once delivered.